Module Two - Email tasks 3

3. In what ways can you ensure that an attachment you send will be easily opened by the receiver?

This first of all depends on the situation.
Is it business, what type of document are you trying to send? To what purpose will the document be put?

If sending to a collegue in the same company, they will have the same programmes you have.
If it is an external business contact, you would communicate with them on the format they require.

If it is a personal contact you would still check to see what ability they have to receive any sort of document. What is their level of IT skill.

If the recipient has a modern machine, it will most likely have the basic free utilities, such as Adobe Reader for PDF's, WinZip for unzipping large files, some type of Office software, and a browser of some type.

If your recipient has Microsoft Works, save & send your documents as .rtf or .txt for word documents, or Text (Tab delimited) for spreadsheets & databases.

Jpegs and Gifs will open in any browser, presuming your recipient is sighted.

Module Two - Email tasks 2

2. In what cases would you find it useful to use the 'cc', 'bcc' and 'reply all functions of email?

cc 'carbon copy' - usually a 'fyi' courtesy email is useful if:

• if you are indirectly addressing someone
• you intend the recipient to be aware of those in the cc field
  
• to keep someone informed regarding a particular matter
• those cc'd don't have to directly reply or respond, usually
• all recipients may have need of all other recipients email addresses
  

bcc 'blind carbon copy' - usually for 'sensitive' issues is useful if:

• if you wish to keep a recipient 'confidential'
• if you wish to keep a recipient's email address 'confidential'
• if you do not wish to let the intended recipient be aware of a confidential recipient
• to protect all recipients agains spam
  
• if you do not wish to make the to & cc fields overly large ie. bulk email
  

http://www.careerjournal.com/myc/officelife/20030529-zaslow.html

reply all - 'I have never used reply all' could be useful if

• you would only use reply all if you required all the recipients of the original email to see your email reply.
• everyone receiving the original email is required to give feedback of some type
  

Module Two - Email tasks 1

1. What information about a user's email, the origin of a message, and the path it took, can you glean from an email message?

A1. The most basic information available (I use Mozilla Thunderbird) will be:

• To: The recipient
• username@domain
  
• CC: Any cc recipients
• username@domain
  
• From: The sender
• username@domain
  
• Subject: The subject line choosen by the sender
• Date: The date created/sent
• Attachments: any attachments if sent

see image below
For more detailed information I would choose View > Headers > All
as below

the following information was available after choosing this setting:

Module One - Telnet continued

What an idiot I am. Firewall! I forgot to organise permission in the firewall settings. duh!
And I can't even take credit for remembering the firewall. I read it in someone's post.

Anyway, apparently CAPITALIZATION matters.

Module One - Ping

After what seems like forever I'm finally at this section of mod 1. At least my self tests are going well.

Pinging webct got no response so I used main curtin.edu.au [134.7.134.47]

http://network-tools.com/

Amount: 10 Time: 243.1 ms

A-tools Ping

Amount: 5 Time: 82 ms

Windows flashed by so fast this is what is managed to capture.

I'm finished for the day. I'm going to go a make my birthday cheesecake. Only 2 days late.

Module One - Traceroute

Tracing route from http://centralops.net [70.84.211.98] to curtin.edu.au 134.7.134.47 [134.7.134.47]...
No. stops: 23
Time: 246

Tracing route from http://network-tool.com/ [66.98.244.117] to curtin.edu.au 134.7.134.47 [134.7.134.47]...
No. stops: 18
Time: 243

Curtin IP Number: 134.7.134.47

Module One - FTP

This is not going so well. I havent used ftp in years. I hate wasting time mucking about. I'll try again later, but for now I'm moving on to the next part of mod 1.

ciao