3. In what ways can you ensure that an attachment you send will be easily opened by the receiver?
This first of all depends on the situation.
Is it business, what type of document are you trying to send? To what purpose will the document be put?
If sending to a collegue in the same company, they will have the same programmes you have.
If it is an external business contact, you would communicate with them on the format they require.
If it is a personal contact you would still check to see what ability they have to receive any sort of document. What is their level of IT skill.
If the recipient has a modern machine, it will most likely have the basic free utilities, such as Adobe Reader for PDF's, WinZip for unzipping large files, some type of Office software, and a browser of some type.
If your recipient has Microsoft Works, save & send your documents as .rtf or .txt for word documents, or Text (Tab delimited) for spreadsheets & databases.
Jpegs and Gifs will open in any browser, presuming your recipient is sighted.
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